FAQ customer

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How to access to my client account?

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The ident to access to your client account is the subdomain name of your OpenFlyers space.

Here is an example, if your space address is:

http://startfleet.openflyers.eu

Then, your subdomain is:

startfleet

You have to use startfleet as ident to connect yourself to the [client account]

If you have no password, you can reactivate it using the function "lost password?" on the ident page

An email address will be asked to you, you may input your flying structure email address or the contact email address which should have been set in your contact file.

How to pay my membership fee?

In order to pay your membership fee, you have to:

  1. log on to your client account.
  2. create your bill according to your membership choice. (You'll find more information on our catalog price
  3. Then, you may pay by bank card (the most suitable choice) or wire transfer (in this case you must deal with the totality of the costs of transfer)